July 17, 2024 7:25 pm

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Cantwell demands full accounting of Southwest Airlines’ refunds after holiday travel disruptions

cantwell Southwest

WASHINGTON, D.C., February 19, 2023—U.S. Senator Maria Cantwell (D-WA), who chairs the Senate Committee on Commerce, Science and Transportation, sent a letter to Southwest Airlines COO Andrew Watterson last Wednesday demanding additional information about refunds being provided to customers impacted by the airline’s December 2022 holiday travel disruptions. The letter follows an assertion from Watterson […]

Cantwell questions Southwest Airlines on service disruptions

cantwell southwest airlines

WASHINGTON, D.C., February 14, 2023—Senator Maria Cantwell (D-Washington) and the Senate Commerce Committee questioned Southwest Airlines over the massive disruption of service that occurred over the holiday season during a hearing on Thursday, February 9. Issues led to the cancellation of over 16,000 flights, leaving millions of passengers stranded.  Testifying in front of the committee […]

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