Lumen will pay $825,000 to customers over illegal pandemic disconnections

OLYMPIA—Attorney General Bob Ferguson announced Thursday that Lumen Technologies, formerly CenturyLink, will pay a total of $825,000 to 1,099 Washington telephone customers it disconnected during the pandemic in violation of the emergency health and safety moratorium. The payment resolves two separate investigations by Ferguson’s Public Counsel Unit and his Consumer Protection Division. Lumen is a […]