Forbes names Gesa Credit Union top credit union in Washington

By Gesa Credit Union | Press Release

RICHLAND, WASHINGTON ‒ Gesa Credit Union has been selected as Washington’s Best-in-State Credit Union by Forbes.

Forbes and Statista, a market research firm, identified America’s Best-In-State Credit Unions based on an independent survey of more than 25,000 consumers. Respondents were asked a variety of questions regarding their banking relationships and were asked to rate credit unions on criteria such as overall satisfaction, trust, digital services, and financial advice. Of the nearly 5,200 credit unions in the nation, only 3.5% of credit unions were placed on the ‘Best-in-State’ listing.

As a member-owned credit union, Gesa was built to support our members and the communities we serve. An example of this can be seen during the COVID-19 pandemic. To meet our members’ needs, Gesa created many programs allowing members to extend loans without penalty, receive a fee-free mortgage forbearance, or utilize low or zero interest personal loans. Additionally, Gesa immediately contributed over $100,000 back to the community by way of donations to non-profits providing assistance to those in need. To support Gesa member businesses, gift cards were purchased to thank first responders and assist members in need.

“Being a responsible community partner and a true advocate for our members’ financial wellbeing are some of the core values we live by as an organization,” added Don Miller, President and CEO of Gesa Credit Union. “This achievement is a reflection of our members’ loyalty and commitment to excellent service by our team. We are extremely honored to receive this recognition.”

Gesa Credit Union was also recently named ‘Best Credit Union’ by the Tri-City Herald in their annual ‘People’s Choice’ awards. This was the eighth year in a row Gesa has received this honorable distinction. For more information about Gesa Credit Union’s commitment to members and communities they serve, visit

Gesa Credit Union is Washington State’s second largest credit union with over $4.0 billion in assets and over 255,000 members. Gesa is a full service financial institution that offers a complete array of consumer, mortgage and business products and services. Headquartered in Richland, Washington, Gesa operates 18 branches in the Kennewick, Richland, Pasco, West Richland, Walla Walla, Wenatchee, Moses Lake, Yakima, and Spokane communities. Gesa also does business as Inspirus Credit Union, a Division of Gesa Credit Union, headquartered in Tukwila, Washington. Gesa also supports 12 student-operated high school branches. Gesa’s commitment to local communities includes support for Junior Achievement, the American Red Cross, annual youth scholarships, and free financial seminars open to members and the general public. For more information visit

Mario Lotmore

Mario Lotmore is originally from The Bahamas and for the last seven years has called Mukilteo, WA his home. Having lived in every region of the United States has exposed him to various cultures, people, and approaches to life. Lotmore created the Lynnwood Times to represent the character of a diverse and growing Lynnwood. The launching of the city’s community newspaper will only help bring neighborhoods together. Lotmore was an industrial engineer by trade and proven success implementing and managing lean accountable processes and policies within his eighteen years of operations excellence, strategic development, and project management in the aerospace, manufacturing, and banking industries. Over his career he has saved and created hundreds of union and non-union jobs. Lotmore is the President of a Homeowner Association, an active Science Technology Engineering and Mathematics volunteer in his community, and former Boeing 747 Diversity Council leader. Mario’s talent is finding “that recipe” of shared destiny to effectively improve the quality of life for others.

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One thought on “Forbes names Gesa Credit Union top credit union in Washington

  • October 6, 2022 at 10:43 PM

    Sad statement if that’s the best WA state can do. Inspirus was a great credit union. Since merging with GESA customer service has gone downhill, the online interface is not user friendly, and I am currently looking for another credit union.


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