January 27, 2025 11:17 am

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Sound Transit expands GoodMaps wayfinding tool for riders

SEATTLE—Building on a successful pilot launched earlier this year, Sound Transit is extending the use of the GoodMaps app to five additional 1 Line stations, effective December 18. The GoodMaps app, which uses light detection and ranging (LiDAR) mapping technology to create highly accurate 3D maps of large public spaces’ interiors, will be added to the Northgate, University of Washington, Capitol Hill, Columbia City and SeaTac/Airport stations. The app has been available at the Westlake and International District/Chinatown stations since February 2024.

sound transit goodmaps
Sound Transit’s new wayfinding technology. SOURCE: Sound Transit

With its real-time, turn-by-turn directions via a smartphone app, GoodMaps provides accessible wayfinding for all passengers, including those who have visual or hearing impairments, are neurodivergent, or have limited mobility, as well as anyone who feels anxious or uncomfortable in new or complex environments or just wants to find their way more efficiently.

“Expanding GoodMaps will help all of our riders, whether they have vision or mobility challenges, are tourists new to the city or are regular riders experiencing a new part of the system,” said Justin Deno, program manager for passenger-facing technology. “The app aligns with Sound Transit’s commitment to improve passenger experience through technology and provide inclusive and accessible public transportation.”

Riders can view this video to see how GoodMaps works. GoodMaps includes Spanish language support with additional languages coming in 2025. If the pilot is successful, Sound Transit will evaluate launching GoodMaps to all Link light rail stations.

GoodMaps is available on both the Apple App Store and Google Play.

GoodMaps is based in Louisville, Ky., and provides technology for universal and inclusive entrance-to-destination wayfinding. Founded in 2019 as part of the American Printing House for the Blind, GoodMaps’ mission was and remains: to further the reach of accessible navigation, irrespective of an individual’s needs or routing requirements.


SOURCE: Sound Transit

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