EVERETT—Snohomish County 911 (SNO911) is proud to announce the successful transition of its operations into a brand-new, purpose-built facility—marking a major milestone in public safety for Snohomish County.
This $67.5 million project has been three years in the making and now stands as a symbol of resilience, innovation, and community investment. The newly renovated facility, formerly the Frontier Bank headquarters, was transformed into a state-of-the-art emergency communications center designed to meet the needs of the county for decades to come.
For the first time in SNO911’s history, all staff are working under one roof—a transformative shift that will dramatically improve internal collaboration, operational efficiency, and overall effectiveness in delivering life-saving services.
“This move represents more than just a new building—it’s a commitment to the future of public safety in Snohomish County,” said Kurt Mills, Executive Director of SNO911. “We now have a purpose-built space where our professionals can do their best work in support of the community.”
Built to Serve in Crisis
Constructed to Risk Category IV standards, the new facility is classified as an essential facility, meaning it’s built to remain operational during and after disasters—ensuring continuous service to the public when it’s needed most. These buildings have higher structural and safety requirements and are prioritized in the design process to support critical operations during and after emergencies.
Designed for Those Who Serve
Beyond the bricks and infrastructure, this space was designed with people in mind—specifically the dedicated professionals who take on the tough, high-stakes work of 9-1-1 every day. From improved ergonomics and air quality to better lighting and acoustics, employee wellness played a major role in every design decision.
About SNO911
SNO911 is the consolidated emergency communications (ECC) center serving all 44 Police, Sheriff, Fire, and EMS agencies in Snohomish County. Covering over 2,000 square miles and a population of approximately 850,000, SNO911 receives between 1,500 and 2,000 calls daily, providing a full-suite of 9-1-1, technology, and radio services that support public safety partners throughout the county.
With this move complete, SNO911 is positioned to continue its mission with renewed capacity, unified operations, and a forward-looking approach to emergency communications.
Source: Snohomish County 911
Author: Lynnwood Times Staff
One Response
that picture of the old 911 center…..not the new one. FYI